All sales are final. Raptor Shield guarantees against any manufacturer defects. We except returns for defective product or size and color exchanges ONLY! We unfortunately do not offer refunds at this time. If you need to exchange a product for a different size or color you can return it to:
email for return address firstname.lastname@example.org
Please include a note stating the desired size you wish to exchange for and send a check to RaptorShield in the amount of $5.00 to cover shipping.
All returns for refund will be paid by company check, less a $5.00 shipping charge, and will be sent within 2 business days from receipt of merchandise. Please include a copy of your sales receipt. Returns must be within 30 days of purchase.
Return shipping and the shipping charges required to send out the new product is at the customers expense. Please call us and let us know you are returning an item at (773) 990-0356.